IT-systems and Human Factors

Latest news

14/5: Since one of the groups are not following the course (22/5, SWE), and another group cannot present next week (21/5, ENG), there is now a new schedule for the literature seminars. Please check before you send to opponents.
9/5: The schedule for the literature seminars is now available below
25/4: I try to solve the problem with the book (Vicente) that's not being easy to find in the book-shops or on the net. More information tomorrow.
19/4: Some of you have asked if it possible to hand in the home-exam via e-mail and if it is possible to hand it in as early as this week. The answer on both questions is - yes! I read and judge whenever you send it in, and I prefer that you send it as a pdf via e-mail.
29/3: The home exam is now available below.
22/3: Some of you were confused by the instructions on the decision laboration, so I've added some more information regarding the experimental design and the group size, see the laboration below.

Welcome to this course
This course is about humans in complex systems. You will learn about Cognitive Work Analysis (CWA) - how to make different kind of analyses with the purpose to reach design solutions that support workers in different contexts. You will see examples from application domains, such as nuclear power plants, paper industry, traffic control and train-cabs, high-speed ferries etc. You will also learn about the Human Factor (HF) as a safety component, and how this field of research has developed into Resilience Engineering (RE). Further, you will conduct an accident analysis of a real accident. Last, you will learn about Human Decision Making (HDM), which can be considered the basis for a good understanding of why you want to conduct cognitive work analysis.

Here is a link to an interview with Erik Hollnagel. It can be seen as an introduction to the part of the course that deals with human error, human factors and resilience engineering.

Anders Jansson

Moment 1 - Cognitive Work Analyses in Socio-Technical Contexts

The first moment of this course consists in lectures on cognitive work analyses. This moment is based on the book "Cognitive Work Analysis: Toward Safe, Productive and Healthy Computer-Based Work" by Kim Vicente (see below) and the lectures. In the lectures, we will go through the main part of the book, which gives a good introduction to this field, and give practical examples from our own research. The examination consists in a short home-exam, basically on the key concepts in the book. In order to pass on the home exam, you need to read the book or follow the lectures and take part of the lecture notes.

Moment 2 - Human Decision Making

In order to understand the basic ideas behind human behaviour in complex systems, you will learn about models of human decision making. This part is examined through a laboration report on an experiment on risk judgement that you carry out in the form of an experiment.

Moment 3 - Human Factors and Resilience Engineering

Human factors is a cross-disciplinary research field. Recently, it has developed into resilience engineering. You will read on-the-edge literature in the field, make your own summary of a particular book, and critically examine other students' reviews. This part of the course is examined through compulsory seminars and a report from your own literature study.

Moment 4 - Accident and Incident Investigations

In this part of the course, you will get the opportunity to write your own accident investigation. Aino Obenius Mowitz will give a guest lecture on the work in the field of Man, Technology & Organization. Aino works as a consultant in the Human Factors field. You will also learn about risk management studying "Proactive Risk Management in a Dynamic Society" by Jens Rasmussen and Inge Svedung. The examination consist in an assignment on accident investigation.

Schedule

Date	Time	Room	Moment/Literature	Teacher
2012-03-20	10-12	P1211	Course introduction and assignments	Anders Jansson
2012-03-22	08-10	P1111	CWA / Vicente 1-2	Anders Jansson
2012-03-26	15-17	P1111	Rasmussen & Svedung	Anders Jansson
2012-03-27	10-12	P1211	Situation awareness / Humans and automation	Bengt Sandblad
2012-03-29	16.00		Home exam available, see below	Anders Jansson
2012-04-18	15-17	P1111	About alarms and the GMOC model for human control of complex systems	Bengt Sandblad
2012-04-19	10-12	P1111	CWA / Vicente 3-5	Anders Jansson
2012-04-23	15-17	P1111	Human and organizational factors in accident and incident investigation	Aino Obenius Mowitz
2012-04-26	10-12	P1111	Humans in complex control situations - a case study (train systems)	Bengt Sandblad
2012-05-09	13-15	P1111	HDM / Human Error	Anders Jansson
2012-05-10	16.00		Dead-line for laboration on decision making	Anders Jansson
2012-05-10	10-12	P1111	CWA / Vicente 7-8	Anders Jansson
2012-05-14	18.00		Dead-line for sending literature study to opponent group and teacher	Anders Jansson
2012-05-14	15-17	P1111	CWA / Vicente 9 & 11	Anders Jansson
2012-05-20	16.00		Dead-line for handing in home exam. Send as pdf via e-mail	Anders Jansson
2012-05-21	14-17	P1111	Literature Seminars /Group I	Anders Jansson
2012-05-22	09-12	P1111	Literature Seminars /Group II	Anders Jansson
2012-05-28	16.00		Dead-line for accident investigation report	Anders Jansson
2012-05-30	10-15	P1406	Feedback on accident investigation report, literature study and laboration report	Anders Jansson

Pictures/Lecture notes

Lecture 20/3
Lecture 22/3
Lecture 26/3
Lecture 27/3
Lecture 18/4
Lecture 19/4
Lecture 19/4
Lecture 19/4
Lecture 23/4
Lecture 26/4
Lecture 9/5
Lecture 9/5
Lecture 10/5
Lecture 14/5

Literature seminars May 21st and 22nd

Schedule for the literature seminars.

Examination

The examination consists in four different assignments, and you need to be approved on all four of them in order to pass the course.

Laboration on decision-making

Home exam on key concepts from the course literature. See schedule for date for handing in.

Assignment on accident investigation

Literature study

Assignment Groups

Group Nr.	Names	Laboration report	Accident investigation assignment	Literature study
1	Eduardo H M, Gonzalo E L & Antonio B M	A		x
2	Benjamin L & Marten B	A		x
3	Mark C & Bastiaan B	A		x
4	Alexander L & Gustav N
5	Fia B, Therese F & Therese S	A		x
6	Fredrik Q, Rasmus N & Robert L	A		x
7	Patric B, Joakim L & Andreas K	A		x
8	Christopher L & Hardy E	A
9	Yu-Chi F, Chun-Hui C & Ying-Ju C	A
10	Veronika I, Carina H & Henrik F	A		x
11	Elsa L & Hanna B	A		x
12	Erik H, Martin Z & Mikael J	A	x	x
13	Stina A & Sara L	A		x
14	Zaruhi, Eunjun & Liv S	A		x
15	Julia L & Stina F	A		x