The purpose of this lecture is to describe the basics of user-centred systems design (UCSD), including both theoretical and practical aspects. Certain parts of the user-centred development project will be covered in more detail, for instance, how prototypes can be used in the development process.
The lecture covers
The above items are described in this pdf file
The Preece textbook (and the optional textbook by Gulliksen & Göransson (in Swedish)) provide comprehensive summaries of these issues. Please note that the slides presented in the PDF above are just a short summary of the chapters in Preece's textbook. In order to get a complete picture you should read the literature and visit the links listed below.