Humans in Complex Systems

Welcome!

This course is about humans in complex systems. You will learn about cognitive work analysis (CWA) - how to make different kind of analyses with the purpose to reach design solutions that support workers in different contexts. You will see examples from application domains as nuclear power plants, paper industry, traffic control and train-cabs, high-speed ferries etc. You will also learn about the human factor (HF) as a safety component - how to conduct accident analyses of real accidents and incidents. Last, you will learn about human decision making (HDM), which can be considered the basis for a good understanding of why you want to conduct cognitive work analysis the way you will learn about it in this course.

Anders Jansson / Teacher

Latest news

18/6 - I have now read, judged and graded the home examinations. I have also reported the grades to the Uppdok-system via Studentportalen.
18/ 6 - Please, don't miss to fill in the course evaluation. It's easy and short, see http://evaluering.ibg.uu.se/it/ I will close within a week. The name of the course in the evaluation system is MIKSp409
15/6: The grades on assignment 3 are now available below
2/6: The dead-line for handing in the home exam is extended to June 8 16.00.
1/6: The home exam is now available below. Further, on the last lecture I delivered a short paper that is included in the home exam. Those of you who haven't got it can find your exemplar at my office, or in my mail-box outside my door (1156).
11/5: In the table below, you can see what chapters the other groups have chosen. I will make the chapters available for you in tomorrows class if you send me an e-mail and let me know what chapter you want to work with. The book is available at my office.
8/5: The page is now updated with the third assignment, results of the first two assignments and pictures from all my lectures so far and also next week's lecture.
23/4: Here is a link to an interview with Erik Hollnagel
2/4: Now is the schedule complete, I think. I will make the texts by Landauer available for you. Below, you can also find your group number if you gave e-mailed me this information.
20/3: Here you can find a some more details about the book.

Course Schedule

Day/Date Time Room Course Moment Literature Teacher
Thursday April 2 10-12 1113 Course introduction & Introduction to assignment 1 - Anders J
Friday April 3 13-15 1111 CWA, HDM & Introduction to assignment 2 Vicente 1-2 and Landauer 1 Anders J
Wednesday April 22 10-12 1311 CWA Vicente 3-4 Anders J
Friday April 24 13-15 1111 CWA Vicente 5 Anders J
Monday May 4 16.00 - Dead-line for Assignments 1&2 - Anders J
Friday May 8 15-17 1111 Human Error & Introduction to assignment 3 Reason Anders J
Tuesday May12 13-15 2347 Human Error & Human Factors Rasmussen & Svedung 1-8 Anders J
Tuesday May 19 10-12 1111 CWA Vicente 7-8 Anders J
Wednesday May 27 13-15 1111 CWA Vicente 9&11 Anders J
Monday June 1 16.00 - Dead-line for Assignment 3 - Anders J
Monday June 1 18.00 - Home-exam available on home-page - Anders J
Friday June 8 16.00 - Dead-line for home-exam - Anders J

Literature

The main course literature is Kim Vicente's "Cognitive Work Analysis - Toward Safe, Productive, and Healthy Computer-Based Work". The book is available (a few exemplar) at Akademibokhandeln Lunde Q (a book-shop downtown Uppsala). The book is also available at Amazon.com. In the course, we will also use parts of Jens Rasmussen and Inge Svedung's "Proactive Risk Management in a Dynamic Society". See the schedule for what parts you need. The document is available here. Finally, we will use some papers on decision making as a part of the course literature. I will make these papers available for you. Here you can find a some more details about the book. I will make the text by Landauer available for you.

Pictures from Anders' lectures

Lecture 2/4
Lecture 3/4
Lecture 3/4
Lecture 22/4
Lecture 24/4
Lecture 8/5
Lecture 12/5
Lecture 19/5
Lecture 27/5

Examination

The examination of the course is in two parts: 1) A home exam; 2) Group assignments. Both parts are graded.

Group assignments

Group Nr Members Assignment 1 Assignment 2 Assignment 3 Chpt Assignment 3
1 Dennis S, Torbjörn S, Christian L & Erik J A A Chpt 8 4
2 Wei Su, Na Li & Zhao Huang A A Chpt 11 5
3 Laurens K, Mikael G, Christian R & Stefan L A A Chpt 12 4
4 Qi Wang, Chunyan Deng & Biwei Wang A A Chpt 12 4
5 Romel A, Dimitrios G, Gustav S & Renhui Huang A A Chpt 11 3
6 Tina E, Fredrik W, Erik L, Maria S & Patrik J A A Chpt 8 5
7 Aboozar E, Nai Chi Chen & Hjalmar W A A Chpt 19 4
8 Ozan Zeki Bag, Mutafa Y, Abolghasem SS, Mattias G & Craig T A A Chpt 7 3
9 Manzoor AM, Muhammad Y & Shenshen C A A Chpt 8 3
10a Andreas O & Annzi A A A Chpt 13 5
10b Zardasht A & Li-Chun Chen A A Chpt 13 3
11 Xiaobei Wang, Björn L, Yemao Man & Robel D A A Chpt 12 3

x = handed in
A = Approved

Home examination

During the home examination your allowed to cooperate with each other. Discussing the questions with your class mates is something I encourage. However, you must hand in the examination individually.

Home exam

Here you can find the home exam.

Assignments

Assignment 1

Here you can find the first assignment

Assignment 2

Here you can find the second assignment

Instructions for assignment reports 1 & 2

Put together the results from your investigation in a report (no more than 3 pages). Send it to Anders. The report must contain the following headings:

Structure of the report

  1. Background - Give a short background to the problem, motives for the investigation etc.
  2. Method - Describe the procedure for the experiment, how it was completed, subjects etc.
  3. Result - Present the result(s) in a figure and/or table
  4. Conclusions och discussion - What conclusions can you make? Discuss your choice of procedure/method, the way you completed the experiment, and whether your results support theory in the field.

Assignment 3

Here you can find the third assignment