Department of Information Technology

My research and projects

Usability and user-centred systems design

My research focuses on systems development, usability, and user-centred design, primarily in a work context, i.e. the development of bespoke systems to be used in the workplace, by a particular group of users.
I'm particularly interested in:

  • the user-centred systems development process - how can the development process be organised in order to involve users and focus on their needs and usability issues?
  • occupational health (OH) problems in computer-supported work - how can OH issues and problems be integrated into the systems development process?
  • attitudes - what attitudes do systems developers hold about users and usability? How do these attitudes affect the systems development process? How are the attitudes reflected in user-developer interaction and communication? How are the attitudes reflected and embodied in the communication means and representations used in systems development?

The research is practice-oriented, focusing on real-life systems development in Swedish organisations, primarily within the public services sector. The research objective is to identify obstacles to usability and user involvement in real-life IT development in order to define methods and techniques that facilitate user involvement and improve the usability of the resulting IT system. I am currently working in a project involving a number different authorities, that will run until 2007, and possibly into 2008. For more information, please see project description (Currently only available in Swedish).

Gender in IT education and work: What knowledge counts?

I am also interested in the issue of gender in relation to the development and use of ICT. For more information, please see the project page.



Boivie, I. (2005). A Fine Balance: Addressing Usability and Users´ Needs in the Development of IT Systems for the Workplace. Acta Universitatis Uppsaliensis. Digital Comprehensive Summaries of Uppsala Dissertations from the Faculty of Science and Technology 95. Available here.
Boivie, I. (2003). Usability and Users' Health Issues in Systems Development. IT Licentiate Theses 2003-003. Uppsala University. Uppsala. Sweden. Available here.

Journal publications

Boivie, I., Gulliksen, J., & Göransson, B. The Lonesome Cowboy - A Study of the Usability Designer Role in Systems Development. Accepted for publication in Interacting with Computers.
Gulliksen, J., Boivie, I., & Göransson, B. Usability Professionals - Current Prac¬tices and Future Development. Accepted for publication in Interacting with Computers.
Gulliksen, J., Göransson, B, Boivie, I., Blomkvist, S., Persson, J. & Cajander, Å. (2003). Key Principles for User-Centered Systems Design. Behaviour & Information Technology. 22(6), 397 - 409.
Boivie, I., Åborg, C., Persson, J. & Blomkvist, S. (2003). Addressing Users' Health Issues in Software Development - An Exploratory Study. Behaviour & Information Technology. 22(6), 411-420.
Boivie, I., Åborg, C., Persson, J. & Löfberg, M. (2003). Why Usability Gets Lost or Usability in In-house Software Development. Interacting with Computers, 15 (4), 623-639.
Göransson, B, Gulliksen, J. & Boivie, I. (2003). The Usability Design Process - Integrating User-Centered Systems Design in the Software Development Process. Software Process Improvement and Practice, 8(2), 111-131.

Conference papers, etc

Gulliksen, J., Boivie, I., Bannon, L., Oshlyansky, L. & Thimbleby, H. (2005). Lost - or liberated? - without theory? Proceedings of HCI2005, Vol 2. Edinburgh, UK, 5-9 September, 2005.
Gulliksen, J., Boivie, I., Persson, J, Hektor, A. & Herulf, L. (2004). Making a Difference - A Survey of the Usability Profession I Hyrskykari, A. (red.) Proceedings of NordiCHI 2004, ACM Press, 2004, 207-215.
Blomkvist, S., Boivie, I., Masoodian, M. & Persson, J. (2004). From Piles to Tiles: Designing for Overview and Control in Case Handling Systems. Conference Proceedings of OZCHI 2004, Ergonomics Society of Australia, 2004.
Boivie, I., Gulliksen, J., & Göransson, B., (2003). It´s all in a days work of a software engineer. In Proceedings of HCI International 2003, June 22-27, Crete, Greece.
Åborg, C., Boivie, I., Gulliksen, J., Kavathatzopoulos, I., Persson, J., and Sandblad, B. (2003). What´s Ergonomics Got to Do with IT? In Proceedings of NES 2002, October 1-3, Sweden.
Gulliksen, J., and Boivie, I., (2002). Usability Throughout the Entire Software Development Lifecycle - an INTERACT 2001 Workshop. SIGCHI Bulletin, March/April issue 2002.
Boivie, I. (2002). Health Problems in Computer-supported Work a Usability Matter? In Sharp, H., LePeuple, J, Chalk, P. & Rosbottom, J. (eds) Proceedings of HCI Conference 2002. People and Computers. Volume 2. London.
Åborg, C., Persson, J. and Boivie, I. (2001). Arbetsmiljö och utformning av datorstöd (Work Environment and sofware design, in Swedish). STIMDI´01.
Gulliksen, J., Boivie, I. & Göransson, B. (2000). Design Patterns versus Style Guides - Re-inventing the Wheel? IFIP 13.2 Workshop on Patterns in Human Computer Interaction, London, November 16-17.


Boivie, I. (2001) Usability and Design Decisions in Software Development. Technical report Nr 2001-21, Uppsala Universitet, Uppsala.
Gulliksen, J., Göransson, B., Whitehand, R., Binder, T., Boivie, I., and Lantz, A. (2000). Temadag på CID om användarcentrerad design och prototyping. (2000) Technical report TRITA-NA-D0004, CID-70.
Inger Boivie, Jan Gulliksen & Ann Lantz (2000) Temadag - Iterativ Utveckling och Projektstyrning. Technical report TRITA-NA-D0010, CID-105.
Gulliksen, J., Lantz, A. och Boivie, I. (1999) How to Make User Centred Design Usable. Summary of workshop. In Stephen Brewster, Alison Cawsey and Gilbert Cockton (red.) Human-Computer Interaction INTERACT ´99 (Volume II), British Computer Society and IFIP..
Gulliksen, J., Lantz, A. och Boivie, I. (1998). User Centered Design in Practice - Problems and Possibilities, Summary of workshop. In Proceedings of the CSCW ´98 conference.
Boivie, I., Gulliksen, J., and Lantz, A. (1998). Temadag på CID om användarcentrerad utveckling och kravhantering. Technical report TRITA-NA-D9811, CID-38.
Gulliksen, J., Lantz, A,. Winberg, F., and Boivie, I., (1998). Case Studies of User Orientation in Practice. Technical report TRITA-NAD9805, CID-32.

Updated  2006-12-07 17:46:06 by Inger Boivie.