Learning in and about dynamic work environments
Berndt Brehmer
Report no. 3, CMD, Uppsala University.
Abstract
This paper discusses work in high technology environments as a form of
dynamic decision making where the operator's task is to achieve control
over some dynamic process as well as over his own work situation. The
conditions for achieving control are discussed, and it is noted that modern
technological systems are often not designed to help the operator develop
the mental models needed to achieve control. Research on dynamic decision
is reviewed, and the possibilities for improving operator control by means
of modern information technology are discussed.
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