@TechReport{	  it:2004-047,
  author	= {Iordanis Kavathatzopoulos and Jenny {\"O}hman Persson and
		  Carl {\AA}borg},
  title		= {Assessing Health and Moral Stress in {IT}-Based Work},
  institution	= {Department of Information Technology, Uppsala University},
  department	= {Division of Human-Computer Interaction},
  year		= {2004},
  number	= {2004-047},
  month		= oct,
  abstract	= {Health and Moral Stress Questionnaire (HMSQ) was
		  constructed with the aim to assess organizational learning
		  processes and individual skills necessary for the handling
		  of problems connected to five areas of activity: work
		  demands, work task control, support, computer tool use, and
		  ethics. The main hypothesis was that the existence of
		  organizational learning processes and individual skills
		  contributes to lower levels of stress by providing the
		  knowledge needed to solve the problems arising during
		  IT-supported work. The results showed that it is possible
		  to construct a questionnaire to assess organizational
		  learning and personal skills as a factor defining stress
		  level at IT-based work. High levels of reliability were
		  obtained. In accordance to our hypothesis five factors
		  could be discerned as well as an underlying factor
		  representing learning processes and personal skills.}
}